Shipping policy
Shipping Policy
Last Updated: June 2026
At Jodhpur Vriksh, we are committed to delivering handcrafted furniture safely and efficiently to your doorstep. Every piece is carefully inspected and packed to ensure it arrives in perfect condition.
Delivery Locations
We currently ship across India. Delivery availability may vary for certain remote locations. If your area is not serviceable, our team will contact you after order placement.
Processing Time
All orders are processed within 2–5 business days after payment confirmation.
For made-to-order or customized furniture, production timelines may vary. The estimated dispatch date will be communicated during the order confirmation process.
Delivery Time
Estimated delivery timelines:
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Metro Cities: 5–10 business days
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Tier 2 & Tier 3 Cities: 7–15 business days
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Remote Locations: 10–20 business days
Delivery times are estimates and may vary due to weather conditions, logistics delays, public holidays, or unforeseen circumstances.
Shipping Charges
We offer FREE shipping on eligible orders across India.
Any applicable shipping charges for specific products or locations will be displayed at checkout before payment.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to monitor your shipment status.
Delivery & Installation
For selected furniture products, delivery and installation services may be provided by our logistics partners.
Customers are requested to ensure adequate access to the delivery location, including elevators, stairways, and door widths suitable for furniture movement.
Inspection Upon Delivery
Please inspect your order upon delivery.
If you notice any visible damage to the packaging or product, kindly:
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Take clear photographs.
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Notify our support team within 48 hours of delivery.
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Retain the original packaging until the issue is resolved.
Delayed or Lost Shipments
While we strive to ensure timely deliveries, occasional delays may occur.
If your order has not arrived within the estimated delivery window, please contact our customer support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Additional charges arising from incorrect addresses, failed delivery attempts, or reshipment requests may be borne by the customer.
Contact Us
For shipping-related questions, please contact:
Email: support@jodhpurvriksh.com
Phone: +91 75684 28046
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM