Shipping And Delivery Policy

At Jodhpur Vriksh, we take great care to ensure your furniture reaches you safely and securely. Since our products are handcrafted and often large or delicate, every order is carefully packed and dispatched through trusted logistics partners.

Order Processing

  • Orders are processed after successful payment confirmation.
  • Most orders are dispatched within 5–10 business days, depending on the product and availability.
  • Handcrafted or made-to-order products may require additional processing time.
  • Once your order is dispatched, you will receive the available shipping/tracking details.

Delivery Across India

We provide delivery services across India.

Delivery timelines may vary depending on:

  • Your delivery location
  • Product size and weight
  • Availability of the product
  • Logistics partner
  • Weather and other unforeseen circumstances

For large furniture items, delivery may take longer than standard parcel shipments.

Safe & Secure Packaging

Every product is packed carefully to minimise the risk of damage during transportation. Large furniture pieces may be packed using protective materials and suitable packaging according to their size and construction.

Delivery Inspection

We strongly recommend that you inspect the package and product carefully when it is delivered.

If you notice any visible damage to the packaging or product:

  • Take clear photographs/videos of the package and product.
  • Do not discard the packaging material.
  • Contact our customer support team as soon as possible.

This documentation may be required to process a damage-related claim.

Delayed Delivery

Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, including:

  • Weather conditions
  • Transportation delays
  • Logistics issues
  • Natural events
  • Regional restrictions
  • Public holidays

We will make reasonable efforts to assist you in case of a delivery delay.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details, including:

  • Name
  • Address
  • Phone number
  • PIN code

Jodhpur Vriksh cannot be held responsible for delays or additional delivery charges resulting from incorrect or incomplete information provided at the time of ordering.

Delivery Questions

For any questions regarding your order or delivery, please contact our customer support team.

Jodhpur Vriksh
Rooted in Tradition, Crafted for Today.